We has requested a handicapped room. We get a room on the 3rd floor with a bathtub..then when getting out of the shower one of the railing on the shower wall came loose and it was hanging on the wall. one of the faucets in the shower when you turned it, a shot of water came straight out, hit the shower wall and water got all over the floor. so we had to use our towels to clean it up. when we came back on thursday evening, there no fresh towels and the beds were not changed. they said they gave the help off for thanksgiving..which i understand but we needed fresh towels because we had to clean the floor with the ones we had. the front desk person brought fresh towels and looked at the facuet in the shower and once again got water all over the floor. we got that cleaned up again.
2.0分
商务出差
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The bathroom was not clean-i showed pictures to person at desk. she gave me cleaning products bec i did not want to move rooms and she was the only person at the desk. the TV remote was not working - i had to bring it to front desk to change batteries with a second person! I did not have breakfast and I checked out a day earlier.
5.0分
其他
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The hotel was very clean and welcoming. The staff was friendly and a tentative. The rooms were clean and the beds were comfy. There was a very big selection for breakfast. The pool was not too cold. Overall a very excellent stay.
5.0分
商务出差
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The room was great, clean and comfortable. What really stood out is that Shelby at the front desk took the time to call the room and make sure everything was up to what was comfortable. As well Martin, was so kind and generous at breakfast making sure the food was hot, always available, and even offers to make some off the menu items. I've stayed here many times and every time just seems to keep me coming back.
5.0分
情侣出游
Room was very clean. The staff was very friendly and helpful. Breakfast was hot and tasty.
5.0分
其他
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Everything from the lobby to the room waa clean, bright, ans inviting. The staff were friendly and helpful. Breakfast was fresh and one of the better continental breakfast offerings I have had. Would stay again if in the area.
4.0分
其他
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The one complaint have is that they have music cranked up at the elevators on every floor all day and night. You can clearly hear the music in your room when trying to sleep. This must be addressed. Only get a room if you can get one on the far ends of the hallway.
5.0分
家庭亲子
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We stopped here in the middle of an extremely long trip. We were exhausted and frustrated. The staff was kind and friendly. The hotel was right off the interstate in a safe area, which was a relief because we booked it while on the road. There were several restaurants nearby. Breakfast was nicer than most free breakfasts with a helpful attendant who offered several made-to order options in addition to a nice variety of other foods that were available.
5.0分
其他
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Beautiful fairly new hotel. Spacious king room & shower. Large amount of items for breakfast, even made to order eggs and blueberry pancakes. "Chef " Mike was very friendly. Will definitely stay again if in this area. It's a great value.
4.0分
其他
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Room was spacious and clean. There was some noise from nearby music late at night, but otherwise a perfect place to stop while driving across the country. The breakfast was great.
We has requested a handicapped room. We get a room on the 3rd floor with a bathtub..then when getting out of the shower one of the railing on the shower wall came loose and it was hanging on the wall. one of the faucets in the shower when you turned it, a shot of water came straight out, hit the shower wall and water got all over the floor. so we had to use our towels to clean it up. when we came back on thursday evening, there no fresh towels and the beds were not changed. they said they gave the help off for thanksgiving..which i understand but we needed fresh towels because we had to clean the floor with the ones we had. the front desk person brought fresh towels and looked at the facuet in the shower and once again got water all over the floor. we got that cleaned up again.
The bathroom was not clean-i showed pictures to person at desk. she gave me cleaning products bec i did not want to move rooms and she was the only person at the desk. the TV remote was not working - i had to bring it to front desk to change batteries with a second person! I did not have breakfast and I checked out a day earlier.
The hotel was very clean and welcoming. The staff was friendly and a tentative. The rooms were clean and the beds were comfy. There was a very big selection for breakfast. The pool was not too cold. Overall a very excellent stay.
The room was great, clean and comfortable. What really stood out is that Shelby at the front desk took the time to call the room and make sure everything was up to what was comfortable. As well Martin, was so kind and generous at breakfast making sure the food was hot, always available, and even offers to make some off the menu items. I've stayed here many times and every time just seems to keep me coming back.
Room was very clean. The staff was very friendly and helpful. Breakfast was hot and tasty.
Everything from the lobby to the room waa clean, bright, ans inviting. The staff were friendly and helpful. Breakfast was fresh and one of the better continental breakfast offerings I have had. Would stay again if in the area.
The one complaint have is that they have music cranked up at the elevators on every floor all day and night. You can clearly hear the music in your room when trying to sleep. This must be addressed. Only get a room if you can get one on the far ends of the hallway.
We stopped here in the middle of an extremely long trip. We were exhausted and frustrated. The staff was kind and friendly. The hotel was right off the interstate in a safe area, which was a relief because we booked it while on the road. There were several restaurants nearby. Breakfast was nicer than most free breakfasts with a helpful attendant who offered several made-to order options in addition to a nice variety of other foods that were available.
Beautiful fairly new hotel. Spacious king room & shower. Large amount of items for breakfast, even made to order eggs and blueberry pancakes. "Chef " Mike was very friendly. Will definitely stay again if in this area. It's a great value.
Room was spacious and clean. There was some noise from nearby music late at night, but otherwise a perfect place to stop while driving across the country. The breakfast was great.