酒店回复: Dear Guest,Thank you for sharing your exceptional feedback about your recent stay at VOGO Grand Hotel Dubai! We are delighted to know that you had an amazing experience with us.Our team strives to provide outstanding service and create memorable stays for all our guests. Your kind words serve as encouragement for us to continue delivering excellence.We cannot wait to welcome you back and have you experience our hospitality again. Thank you for choosing VOGO Grand Hotel Dubai!Warm regards,VOGO Grand Hotel Dubai
4.2分
经典双床间
商务出差
房间有外窗，但是都不能打开，空气流通会有点问题，在大学城附近生活不是很方便
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case.We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay.Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services.Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit.Warm Regards,VOGO Grand Hotel Dubai
4.8分
标准双人间
商务出差
房间不知道为什么有一股潮湿的味道
为什么他们那边不能开窗通风我是不明白
不过周边好多咪咪 很好很good
不远处大学城还有starbucks
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case.We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay.Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services.Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit.Warm Regards,VOGO Grand Hotel Dubai
酒店回复: Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case.We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay.Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services.Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit.Warm Regards,VOGO Grand Hotel Dubai
酒店回复: Reply from the property:Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case. We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay. Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services. Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit. Warm Regards, VOGO Grand Hotel Dubai
总体感觉不错，房间打扫的也挺干净，服务速度很快缺什么电话前台一会儿就送达，性价比也不错
房间有外窗，但是都不能打开，空气流通会有点问题，在大学城附近生活不是很方便
房间不知道为什么有一股潮湿的味道
为什么他们那边不能开窗通风我是不明白
不过周边好多咪咪 很好很good
不远处大学城还有starbucks
住时候因为迪拜的房价太贵了，所以选择这个比较偏的地方，总的来说还好，但是便宜的那个房间味道还是比较重的
这么偏的地方，以后肯定是不会再来住了
前台办理入住的时候，如果人稍微多一点的话会非常满，不知道是什么原因
房间整洁，健身房和游泳池很棒，服务人员态度很好，离大学城很近！公共区域很大，而且餐厅的美食价格实惠，但不是市中心，交通有点不便利！是参加国际交流学习项目，学校统一订的酒店。
你们酒店管理得非常好，您所有的子女都做得非常出色，他们帮了大忙。
入住好几次了，这次的体验感很差，不知道是携程上出了问题，还是酒店的设施出了问题，上面显示3米的大床房结果只有1.8米，而且地上很粘穿鞋子在地板上走感觉被粘上一样的，特别难受
很棒的住宿体验——员工友好，服务周到。
我住了一晚，整体体验非常好。酒店员工非常友好和乐于助人，从入住到退房，服务都无可挑剔。房间虽然有点小，但很干净舒适，所以问题不大。非常适合短暂停留。我肯定会考虑再来的！
工作人员非常耐心，乐于助人。泳池很平静，让人放松。
伊夫提卡尔（Iftikar）深谙如何提供最优质的客户服务。