酒店回复: Dear Guest,Thank you for sharing your exceptional feedback about your recent stay at VOGO Grand Hotel Dubai! We are delighted to know that you had an amazing experience with us.Our team strives to provide outstanding service and create memorable stays for all our guests. Your kind words serve as encouragement for us to continue delivering excellence.We cannot wait to welcome you back and have you experience our hospitality again. Thank you for choosing VOGO Grand Hotel Dubai!Warm regards,VOGO Grand Hotel Dubai
4.8分
标准双人间
商务出差
房间不知道为什么有一股潮湿的味道
为什么他们那边不能开窗通风我是不明白
不过周边好多咪咪 很好很good
不远处大学城还有starbucks
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case.We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay.Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services.Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit.Warm Regards,VOGO Grand Hotel Dubai
酒店回复: Reply from the property:Dear Valued Guest,Thank you for taking the time to share your valuable feedback about your recent stay with us. We are sorry to learn that your room had a musty odor, and that you could not open the windows for ventilation. Guest comfort is our top priority, and we clearly fell short in your case. We appreciate you highlighting the positive aspects as well - namely the convenient location with many amenities nearby. However, we understand that this does not make up for the issues you faced during your stay. Please rest assured that we are looking into improving air circulation and taking steps to prevent any recurrence of unpleasant odors in our guest rooms. Your feedback will help us enhance our services. Once again, thank you for choosing VOGO Grand Hotel Dubai. We value your patronage and hope to have the opportunity to provide you with a truly exceptional experience on your next visit. Warm Regards, VOGO Grand Hotel Dubai
- **花园餐厅 (The Garden Restaurant)**:酒店主餐厅,提供自助早餐,以及包含国际美食的午餐和晚餐。适合家庭和团体用餐。
- **桶吧运动酒廊 (The Barrel Sports Lounge)**:一家运动酒吧,提供多种啤酒和体育赛事直播,营业时间为下午3点至午夜12点。
- **空中泳池酒吧 (Sky Pool Bar)**:位于酒店二楼,提供欧陆式菜肴和饮品,营业时间为早上8点至晚上8点。
点评来源 Trip.com
1人觉得有用
4.0分
经典双床间
商务出差
服务一般,打扫卫生竟然忘了换毛巾。卫生纸用完了也没换。早餐说不上很好。但是性价比绝对很好。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your candid feedback regarding your recent stay at VOGO Grand Hotel Dubai. We sincerely apologize for the lapses in housekeeping service, where towels were not replenished and toiletries were not restocked as per our standards. Your experience is certainly not reflective of the high level of service we aim to provide our guests.We appreciate you highlighting the areas where we fell short, as it allows us to identify gaps and implement improvements in our operations. Please be assured that we have addressed these concerns with our housekeeping team to prevent such oversights moving forward.While we regret the disappointment with the breakfast offerings, we are pleased to learn that you found value in your overall stay with us. Your feedback is invaluable, and we will use it to enhance our facilities and services continually.Thank you once again for choosing VOGO Grand Hotel Dubai. We hope to have the opportunity to regain your confidence during your next visit.Warm Regards,VOGO Grand Hotel Dubai
总体感觉不错,房间打扫的也挺干净,服务速度很快缺什么电话前台一会儿就送达,性价比也不错
房间不知道为什么有一股潮湿的味道
为什么他们那边不能开窗通风我是不明白
不过周边好多咪咪 很好很good
不远处大学城还有starbucks
房间整洁,健身房和游泳池很棒,服务人员态度很好,离大学城很近!公共区域很大,而且餐厅的美食价格实惠,但不是市中心,交通有点不便利!是参加国际交流学习项目,学校统一订的酒店。
你们酒店管理得非常好,您所有的子女都做得非常出色,他们帮了大忙。
入住好几次了,这次的体验感很差,不知道是携程上出了问题,还是酒店的设施出了问题,上面显示3米的大床房结果只有1.8米,而且地上很粘穿鞋子在地板上走感觉被粘上一样的,特别难受
很棒的住宿体验——员工友好,服务周到。
我住了一晚,整体体验非常好。酒店员工非常友好和乐于助人,从入住到退房,服务都无可挑剔。房间虽然有点小,但很干净舒适,所以问题不大。非常适合短暂停留。我肯定会考虑再来的!
工作人员非常耐心,乐于助人。泳池很平静,让人放松。
伊夫提卡尔(Iftikar)深谙如何提供最优质的客户服务。
迪拜沃戈大酒店提供多种餐饮选择:
- **花园餐厅 (The Garden Restaurant)**:酒店主餐厅,提供自助早餐,以及包含国际美食的午餐和晚餐。适合家庭和团体用餐。
- **桶吧运动酒廊 (The Barrel Sports Lounge)**:一家运动酒吧,提供多种啤酒和体育赛事直播,营业时间为下午3点至午夜12点。
- **空中泳池酒吧 (Sky Pool Bar)**:位于酒店二楼,提供欧陆式菜肴和饮品,营业时间为早上8点至晚上8点。
服务一般,打扫卫生竟然忘了换毛巾。卫生纸用完了也没换。早餐说不上很好。但是性价比绝对很好。