Staff were friendly and room was perfectly fine. The shower, however, was cold and didn't warm up despite leaving it running for 5 mins. When you're only staying one night for a business trip, a hot shower in the morning is the least you can ask from a hotel. I emailed after checkout (no one from the hotel is present when you leave) to let them know about the shower situation, but so far I have had no response/acknowledgement/apology. Really disappointing.
1.0分
商务出差
There was a band on both nights which I wasn’t told off so sleep wasn’t great very noisy should of told me bands on when booking check first
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酒店回复: Hi Melvyn,As we are a popular venue we do host live singers & bands every friday and saturday, these do not go past 11pm and we always advertise our events on social media and website, I'm sorry that these posts got past you and that you had an unpleasant night.We hope to have you stay with us again.Thanks,Tiziano
5.0分
其他
Very clean and comfy,would definitely recommend and will be booking again soon.
5.0分
其他
Does what it says on the tin, all good no complaints.
Special mention to reception and cleaners, asked each morning if anywas needed the room.
4.0分
其他
We often stay at the Griffin, comfortable, friendly, good location, we will be there again
5.0分
其他
Very welcoming, staff very helpful, room couldn't be better.
4.0分
其他
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Shower issue
On arriving to hotel, was impressed with what we so.
We Checked in at around 3.o'clock
was shown to our room 8 first floor.
Room clean with all we needed.
1st thing to do was have a shower to get ready for our evening out with family. Stepped into shower all fine until water stopped running and went into a dribble so not a great experience. The wife followed me in shower that was still dribbling.
This was reported to manager when we went do stairs, his reply was somebody stayed in there yesterday and never had a problem? Perhaps its water pressure issue. I will let maintenance know.
We did have shower the morning after and all was fine? So perhaps there is a water issue that needs resolving.
2.0分
商务出差
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A miserable,cost cutting, lack lustre attempt.
Sad state of affairs. Upon arrival a miserable Tom Cruise wannabe, tossing an empty bottle around behind the bar. Had to ask if I could check in as I was ignored. Carpet falling off stairs, dark and musty, all fittings old and tired. Mattress prehistoric and seriously uncomfortable, WiFi very weak, made working painful.
Oh, and no breakfast offering. I would suggest not offering accommodation either.
4.0分
其他
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Really, comfortable, nice room, staff great at check-in but had limited chance to sample anything else as 1 day trip and away early. Getting to Liverpool and back more of a challenge than expected on public transport, especially journey back after 11 so maybe budget for a cab if that's your plan.
快速办理入住。酒店设有酒吧和餐厅，但晚上非常安静。
Staff were friendly and room was perfectly fine. The shower, however, was cold and didn't warm up despite leaving it running for 5 mins. When you're only staying one night for a business trip, a hot shower in the morning is the least you can ask from a hotel. I emailed after checkout (no one from the hotel is present when you leave) to let them know about the shower situation, but so far I have had no response/acknowledgement/apology. Really disappointing.
There was a band on both nights which I wasn’t told off so sleep wasn’t great very noisy should of told me bands on when booking check first
Very clean and comfy,would definitely recommend and will be booking again soon.
Does what it says on the tin, all good no complaints.
Special mention to reception and cleaners, asked each morning if anywas needed the room.
We often stay at the Griffin, comfortable, friendly, good location, we will be there again
Very welcoming, staff very helpful, room couldn't be better.
Shower issue
On arriving to hotel, was impressed with what we so.
We Checked in at around 3.o'clock
was shown to our room 8 first floor.
Room clean with all we needed.
1st thing to do was have a shower to get ready for our evening out with family. Stepped into shower all fine until water stopped running and went into a dribble so not a great experience. The wife followed me in shower that was still dribbling.
This was reported to manager when we went do stairs, his reply was somebody stayed in there yesterday and never had a problem? Perhaps its water pressure issue. I will let maintenance know.
We did have shower the morning after and all was fine? So perhaps there is a water issue that needs resolving.
A miserable,cost cutting, lack lustre attempt.
Sad state of affairs. Upon arrival a miserable Tom Cruise wannabe, tossing an empty bottle around behind the bar. Had to ask if I could check in as I was ignored. Carpet falling off stairs, dark and musty, all fittings old and tired. Mattress prehistoric and seriously uncomfortable, WiFi very weak, made working painful.
Oh, and no breakfast offering. I would suggest not offering accommodation either.
Really, comfortable, nice room, staff great at check-in but had limited chance to sample anything else as 1 day trip and away early. Getting to Liverpool and back more of a challenge than expected on public transport, especially journey back after 11 so maybe budget for a cab if that's your plan.