Its an amazing location and beautiful views. Room were very clean and well maintained property for that kind of location. All necessary facilities were there and kids were enjoying well as there was children play area and for adults snooker, table tennis, bonfires etc. I would really like to appreciate about those room services staff as they were available always and were very kind and professional. Overall its an excellent stay thanks for your service. Our family of 12 enjoyed alot. Finally Food was excellent.
1.0分
家庭亲子
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am writing to express my deep disappointment and regret regarding our recent stay at Treebo Skydale Inn & Suites With Mountain View, Ooty. Issue #1: Room Condition at Check-In We arrived at the hotel around and completed the check-in process, and were given our room. However, we were shocked to find multiple water leakages in the room. Upon reporting this to the reception, the manager initially tried to convince us to stay. Eventually, he requested us to move to a Standard Room on the ground floor, assuring us that we would be shifted to the Premium Room the next day. Although we had paid for a premium category, we accepted this inconvenience in good faith. Issue #2: Unhygienic Kettle in Premium Room As promised, our luggage was shifted to Room no 408 (Premium category) while we were out sightseeing. We returned around 7 PM, and upon entering the room, we noticed that the kettle contained orange-colored liquid and dust. When we reported this to the manager, he dismissively claimed the kettle had been cleaned and refused to inspect it in person, stating he was busy. When I mentioned reporting this to Treebo Customer Care, he rudely responded, “Go ahead.” I did report the matter to Treebo, but have not received any response to date. Issue #3: TV Not Working & Misleading Information On the same night, we attempted to watch TV, but it was not working. Upon contacting the manager, he claimed that none of the TVs were working due to a cable issue. However, we could hear a TV playing in the neighboring Room 407 and confirmed with the guests that their TV was working fine. When we brought this up, the manager reluctantly sent someone to fix it — without a remote. It took them nearly 45 minutes using manual TV buttons, further delaying our dinner. Issue #4: Forced Check-Out On the morning, despite no request from our side, the manager insisted that we check out immediately and settle the remaining balance. After a 10–15 minute argument, we were left with no choice but to leave. Although several rooms appeared vacant, he falsely claimed the property was fully booked. We left the hotel utterly disappointed, and my children were visibly upset by the entire experience — something we have never encountered on any of our previous trips. Issue #5: Unhygienic restaurant and service: The given breakfast food and quality is not up to standard according to the room price and also they touch the cat and serve the food without washing the hand,. Unfortunately, the attitude and conduct of the manager at Skydale Inn completely ruined our trip experience.
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酒店回复: Dear Guest, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. We are learning every day and your feedback goes a long way in helping us in our mission to provide a delightful experience to all of our guests. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
1.0分
家庭亲子
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We were booked to stay here for three nights starting October 31, 2025. Our stay ended abruptly moments after we arrived due to the manager's shocking aggression. During check-in, when my husband presented the booking details on his mobile screen, the manager suddenly flew into a rage. He became aggressive, started shouting, and demanded to know why we hadn't given the name verbally. His behavior was extremely unprofessional and hostile, creating an embarrassing public scene in front of our family and other guests. We immediately felt uncomfortable and unwelcome. Even after raising a complaint, the manager offered no apology. .We have never experienced such a disrespectful and unfriendly welcome anywhere.
4.0分
其他
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Nice stay only break fast needs to be improved . IDLI everyday is boring , try other dishes like utappam , appam , masala dosa , breakfast needs to be good especially when you are going sightseeing .The staff was very helpful and location was also good , not far from Ooty lake. The weather was cold , so the staff was helpful in providing extra blankets as well.
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酒店回复: Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. We are really glad that you enjoyed your stay. Thank you for appreciating our staff. We have noted your suggestion to broaden the variety of the breakfast menu. We shall forward this to the concerned teams. We hope to host you again. Best Wishes, Treebo Hospitality Ventures
4.0分
其他
Good staff but need infra improvement. Difficult to book the second time. Not worth the spend overall.
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酒店回复: Dear avinaw, Thank you for choosing to stay with us and giving us your valuable feedback. We will certainly look into the improvement areas highlighted by you and our team will take appropriate action on the same. We will also look at improving the breakfast menu as suggested by you. We hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures.
5.0分
其他
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I had an amazing stay at Treebo Skydale - Ooty! The location was perfect, with stunning views and easy access to everything. It’s budget-friendly yet super comfortable, with clean rooms and all the essentials. A big shoutout to Amol Raj for the excellent taxi service—reliable, affordable, and made getting around so easy. The staff were incredibly warm and always ready to help, which made the experience even better. Definitely recommend this place for a great stay at a great price!
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酒店回复: Dear Puran, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating various aspects of your stay that you enjoyed. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Please give us a heads-up the next time you're in town. We will be thrilled to host you again. Best Wishes, Treebo Hotels
5.0分
家庭亲子
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Great people Excellent service. Very warmly welcomed by the reception and others. Spacious rooms with modern bathrooms. Neat and clean bed linens. 24 hours power supply and Hot water. Wifi available. Kettle with tea/coffee supplies Extra blanket and pillows provided. Garden area was available for spending time. Scenic place. Car parking available. I enjoyed my stay with family Definitely my hotel for next stay
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酒店回复: Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
5.0分
其他
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Hotel is near Lake. Mountain View, nice cozy beds. Breakfast was delight. Kids play area is enjoyable. Gym, Table tennis, Carrom we enjoyed. Pool table stick were not available at that time but Property is really a good option for stay.
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酒店回复: Dear Likhit Takale, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hotels
5.0分
其他
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Room was spacious with good light and ventilation, Spacious bathroom. No complaints about room service.overall we enjoyed our stay at skydale. Defiantly we will choose skydale for our next stay.
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酒店回复: Dear Akheela, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
1.0分
家庭亲子
展开
A pathetic experience. We booked approximately 25days before arrival and we a got a call from the Treebo team just one day before the check in date saying that we are cancelling the booking. Nobody gave us the reason of cancellation and our booking was shifter to treebo windstor heights. That is another bad experience. We had booked 2 rooms and were travelling with 2 under 5 aged kids and an elderly couple.We were left in soup and had no choice but to stay in a very pathetic condition.Unreliable experience. Treebo is a bad option to choose. Do not go for it.
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酒店回复: Dear Guest, We are disappointed that you did not have a good experience with us. We have forwarded your feedback to our team to look into the matter. We would also request you to get in touch with us at the contact details given on Treebo's website so that we will be able to take this further. We hope this has not put you off from staying with us for your future travel plans. Best Wishes, Treebo Hotels
Its an amazing location and beautiful views. Room were very clean and well maintained property for that kind of location. All necessary facilities were there and kids were enjoying well as there was children play area and for adults snooker, table tennis, bonfires etc. I would really like to appreciate about those room services staff as they were available always and were very kind and professional. Overall its an excellent stay thanks for your service. Our family of 12 enjoyed alot. Finally Food was excellent.
am writing to express my deep disappointment and regret regarding our recent stay at Treebo Skydale Inn & Suites With Mountain View, Ooty. Issue #1: Room Condition at Check-In We arrived at the hotel around and completed the check-in process, and were given our room. However, we were shocked to find multiple water leakages in the room. Upon reporting this to the reception, the manager initially tried to convince us to stay. Eventually, he requested us to move to a Standard Room on the ground floor, assuring us that we would be shifted to the Premium Room the next day. Although we had paid for a premium category, we accepted this inconvenience in good faith. Issue #2: Unhygienic Kettle in Premium Room As promised, our luggage was shifted to Room no 408 (Premium category) while we were out sightseeing. We returned around 7 PM, and upon entering the room, we noticed that the kettle contained orange-colored liquid and dust. When we reported this to the manager, he dismissively claimed the kettle had been cleaned and refused to inspect it in person, stating he was busy. When I mentioned reporting this to Treebo Customer Care, he rudely responded, “Go ahead.” I did report the matter to Treebo, but have not received any response to date. Issue #3: TV Not Working & Misleading Information On the same night, we attempted to watch TV, but it was not working. Upon contacting the manager, he claimed that none of the TVs were working due to a cable issue. However, we could hear a TV playing in the neighboring Room 407 and confirmed with the guests that their TV was working fine. When we brought this up, the manager reluctantly sent someone to fix it — without a remote. It took them nearly 45 minutes using manual TV buttons, further delaying our dinner. Issue #4: Forced Check-Out On the morning, despite no request from our side, the manager insisted that we check out immediately and settle the remaining balance. After a 10–15 minute argument, we were left with no choice but to leave. Although several rooms appeared vacant, he falsely claimed the property was fully booked. We left the hotel utterly disappointed, and my children were visibly upset by the entire experience — something we have never encountered on any of our previous trips. Issue #5: Unhygienic restaurant and service: The given breakfast food and quality is not up to standard according to the room price and also they touch the cat and serve the food without washing the hand,. Unfortunately, the attitude and conduct of the manager at Skydale Inn completely ruined our trip experience.
We were booked to stay here for three nights starting October 31, 2025. Our stay ended abruptly moments after we arrived due to the manager's shocking aggression. During check-in, when my husband presented the booking details on his mobile screen, the manager suddenly flew into a rage. He became aggressive, started shouting, and demanded to know why we hadn't given the name verbally. His behavior was extremely unprofessional and hostile, creating an embarrassing public scene in front of our family and other guests. We immediately felt uncomfortable and unwelcome. Even after raising a complaint, the manager offered no apology. .We have never experienced such a disrespectful and unfriendly welcome anywhere.
Nice stay only break fast needs to be improved . IDLI everyday is boring , try other dishes like utappam , appam , masala dosa , breakfast needs to be good especially when you are going sightseeing .The staff was very helpful and location was also good , not far from Ooty lake. The weather was cold , so the staff was helpful in providing extra blankets as well.
Good staff but need infra improvement. Difficult to book the second time. Not worth the spend overall.
I had an amazing stay at Treebo Skydale - Ooty! The location was perfect, with stunning views and easy access to everything. It’s budget-friendly yet super comfortable, with clean rooms and all the essentials. A big shoutout to Amol Raj for the excellent taxi service—reliable, affordable, and made getting around so easy. The staff were incredibly warm and always ready to help, which made the experience even better. Definitely recommend this place for a great stay at a great price!
Great people Excellent service. Very warmly welcomed by the reception and others. Spacious rooms with modern bathrooms. Neat and clean bed linens. 24 hours power supply and Hot water. Wifi available. Kettle with tea/coffee supplies Extra blanket and pillows provided. Garden area was available for spending time. Scenic place. Car parking available. I enjoyed my stay with family Definitely my hotel for next stay
Hotel is near Lake. Mountain View, nice cozy beds. Breakfast was delight. Kids play area is enjoyable. Gym, Table tennis, Carrom we enjoyed. Pool table stick were not available at that time but Property is really a good option for stay.
Room was spacious with good light and ventilation, Spacious bathroom. No complaints about room service.overall we enjoyed our stay at skydale. Defiantly we will choose skydale for our next stay.
A pathetic experience. We booked approximately 25days before arrival and we a got a call from the Treebo team just one day before the check in date saying that we are cancelling the booking. Nobody gave us the reason of cancellation and our booking was shifter to treebo windstor heights. That is another bad experience. We had booked 2 rooms and were travelling with 2 under 5 aged kids and an elderly couple.We were left in soup and had no choice but to stay in a very pathetic condition.Unreliable experience. Treebo is a bad option to choose. Do not go for it.