酒店回复: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

酒店回复: Dear Ylsccya,Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept my sincerest apologies for the series of disappointments you encountered; the experience you described falls far short of the high standards we strive to uphold at InterContinental Chiang Mai The Mae Ping.I am deeply concerned to hear about the breakdown in our housekeeping services. Failing to attend to your room after multiple requests is unacceptable, and I have shared your comments with our Executive Housekeeper and Front Office Manager to investigate why these communications failed and to ensure such an oversight does not happen again.Regarding your dining experience, I am sorry that the breakfast quality and the service at our tea bar did not meet your expectations. We take pride in our culinary offerings and hospitality, and your feedback regarding the temperature of the food and the conduct of our staff will be addressed immediately with our Food & Beverage team for corrective training. Furthermore, I have noted your comments regarding the room dimensions and the noise from the air conditioning unit so that our maintenance team can conduct a thorough inspection.We truly regret that we missed the opportunity to provide the seamless and luxury experience you expected from an InterContinental property. We value your honest feedback as it helps us identify the areas where we must improve.Sincerely,Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping

酒店回复: Dear Valued Guest,Thank you very much for choosing InterContinental Chiang Mai The Mae Ping and for taking the time to share your experience with us.I am delighted to hear that you enjoyed the tranquil atmosphere of our hotel. We take great pride in providing a peaceful retreat for our guests, and it is wonderful to know that our location offered the quiet escape you were looking for. It is also heartening to receive your kind words regarding the competence of our team and the overall cleanliness of our facilities.I have duly noted your feedback regarding the condition of the towels. Please rest assured that I have shared this with our housekeeping management team to ensure we maintain the high standards of luxury expected of our brand. Your comments are essential in helping us refine our guest experience.We are thrilled to know that you would consider staying with us again. It would be our absolute pleasure to welcome you back for another relaxing visit in the future.Warm regards,Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping

酒店回复: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to extend our sincerest thanks for your recent stay and for taking the time to share your positive feedback.We are delighted to learn that you enjoyed your experience with us, particularly the warm welcome and exceptional service provided by our team. It is truly rewarding to know that our efforts to create a memorable stay for our guests have been successful.We will be sure to share your kind words with our team, whose dedication to providing excellent service is truly appreciated.Thank you again for choosing InterContinental Chiang Mai Mae Ping. We look forward to the possibility of welcoming you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

酒店回复: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to express our sincere gratitude for your recent stay and for your kind words.We are thrilled to hear that you enjoyed your experience at our hotel, particularly the exceptional service provided by our team. It is always our pleasure to create memorable experiences for our guests, and your positive feedback is truly rewarding.We will be sure to share your compliments with our team, for their dedication and commitment to providing excellent service.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to the opportunity to welcome you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

酒店回复: Dear Coral,We sincerely appreciate you sharing your detailed feedback following your recent stay at InterContinental Chiang Mai The Mae Ping.We are pleased you enjoyed the hotel's fresh decor, excellent location near the night market, and the friendly service provided by our team, noting the efficiency of the check-in process.We have noted your concerns regarding the room and bathroom size, the compact elevators, and the crowded conditions experienced during your stay, particularly given the holiday period. As a newly renovated property housed in a historic structure, we recognize the inherent constraints of the original architecture in certain areas, and we are continuously exploring ways to mitigate these challenges to enhance the guest experience.Furthermore, your comments regarding the flavor profile and variety of our breakfast offerings have been relayed directly to our Culinary team for immediate review and adjustment to ensure a more balanced and locally relevant selection that appeals to all our international guests.Thank you once again for your constructive review. We look forward to the opportunity to welcome you back and provide a more comfortable and expansive experience on your next visit to Chiang Mai.Best Regards,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

酒店回复: Dear Valued Guest,On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, we would like to express our sincere gratitude for your recent stay and for your kind words.We are thrilled to hear that you enjoyed your experience at our hotel, particularly the exceptional service provided by our team. It is always our pleasure to create memorable experiences for our guests, and your positive feedback is truly rewarding.We will be sure to share your compliments with our team, for their dedication and commitment to providing excellent service.Thank you again for choosing InterContinental Chiang Mai The Mae Ping. We look forward to the opportunity to welcome you back to our hotel in the future.Sincerely,Panusart HanphitakwongDigital Marketing ManagerInterContinental Chiang Mai The Mae Ping

酒店回复: 尊敬的宾客： 我谨代表清迈美平洲际酒店全体团队，对您近期的入住以及您抽出宝贵时间分享您的积极反馈表示最诚挚的感谢。 我们很高兴得知您享受了此次入住体验，尤其感谢我们团队提供的热情接待和卓越服务。我们为宾客打造难忘入住体验的努力取得了圆满成功，这让我们倍感欣慰。 我们一定会将您的好评传达给我们的团队，我们由衷感谢他们致力于提供卓越服务。 再次感谢您选择清迈美平洲际酒店。我们期待未来有机会再次欢迎您光临。 此致， Panusart Hanphitakwong 数字营销经理 清迈美平洲际酒店