we were staying at Premier Inn Waterside for my wife's birthday and booked a Birthday meal there at 8 pm for her, myself, and 3 other Guests. We were shown to our table and given menus, at 8.30 pm we were informed, we are sorry, but there is no food. We phoned around, and after being turned down at every other venue, the pen and parchment said get here asap and we will cater for you, and cater they did, they brought her Birthday cake out to her with a thunderous applause from the entire inn staff and guests, it made a wonderful night in the end the staff went above and beyond thair call of duty Thank you, guys, 10/10 stars
5.0分
朋友出游
Tremendous location… you see the RSC from the window.
Good bar/restaurant. Staff were particularly friendly and helpful. Would stay here again.
5.0分
其他
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The dark haired gentleman that served us was wonderful at his job. He was kind and laughed as we arrived from a late train to quickly change outfits in the toilets and run off to not miss our show with promise to return and check in properly. He took it in stride and when we returned hours later he had sorted our bags and welcomed us with joy. We had a wonderful dinner, drinks and dessert before tucking in our cozy, clean and safe home for the night with his assurance that should anything go bump in the night, we will be taken care of. It was a delightful memory from our last night in England before we travel back to Canada where customer service is no longer anything like what this man provided. We are deeply touched and grateful for the welcoming.
4.0分
其他
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Everything was fine. Our check-in was delayed because the computer system was down. We waited in the pub-would have been nice if you'd comped our drinks. The clerk was perfectly kind-it was out of her control.
We were surprised that there was only very minimal housekeeping (bathroom trash emptied, but dirty mugs not replace, towels left on floor). Usually if there's no housekeeping except on request there's a notice that states that.
2.0分
其他
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Throughout the night and every minute for 10 seconds there was a noise in the bathroom which suggested that the ventilation system was not working properly. It felt like some kind of noise torture that was incessant.
4.0分
商务出差
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Good but generic
I was expecting something a bit more boutique. This is a Greene King pub with rooms. Friendly staff. Good room, service and food. But not excellent.
5.0分
情侣出游
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Very conveniently located. Good food, friendly and very helpful staff. We were able to park in one the few tight spots available alingside the white building. The doors accessing our room did not securely close although we were able to lock the room door once inside. Overall good stay.
工作人员非常友好高效，地理位置优越，啤酒种类繁多。
毫无疑问是我们旅行中最好的住宿加早餐酒店。它位于非常中心的位置，距离莎士比亚故居步行 5 分钟，附近有几个非常便宜的停车位（4/24 小时）。它的客房位于两座相邻的建筑内，两座建筑似乎最近都经过了翻修，拥有传统但现代的装饰。宽敞的房间配有电视、吹风机、风扇、茶，一切都非常干净，似乎最近经过重新装修，装饰得非常好。非常可爱的浴室。卓越的价格质量。早餐种类丰富，包括欧陆式和英式早餐。毫无疑问是一个很好的推荐。
从运河上看起来很吸引人。我优先选择了对面的连锁酒吧，但事后看来，可能会从另一家那里吃到更好的一餐。食物很差，我选择了牛油果和大虾鸡尾酒作为开胃菜，从来没有体验过味道较差的大虾或牛油果，同样还有酱汁和不新鲜的面包。合作伙伴点了鱿鱼作为开胃菜，它又冷又无味。我们对劣质发酵剂的体验随后影响了电源。我想要一份意大利调味饭，但我想我会安全地搭配火腿、鸡蛋和薯条（我认为这是一道很容易做对的菜）。再次是非常贫穷。我的表现稍微好一点，那个伙伴吃了煮过头的炸鸡、冷薯条和无味的基辅酱。我们停在那里，不敢尝试甜点。失望的是，我们认为外出就餐是一种难得的享受，并且认为质量在埃文河畔斯特拉特福这样美丽的地方是标准的。
we were staying at Premier Inn Waterside for my wife's birthday and booked a Birthday meal there at 8 pm for her, myself, and 3 other Guests. We were shown to our table and given menus, at 8.30 pm we were informed, we are sorry, but there is no food. We phoned around, and after being turned down at every other venue, the pen and parchment said get here asap and we will cater for you, and cater they did, they brought her Birthday cake out to her with a thunderous applause from the entire inn staff and guests, it made a wonderful night in the end the staff went above and beyond thair call of duty Thank you, guys, 10/10 stars
Tremendous location… you see the RSC from the window.
Good bar/restaurant. Staff were particularly friendly and helpful. Would stay here again.
The dark haired gentleman that served us was wonderful at his job. He was kind and laughed as we arrived from a late train to quickly change outfits in the toilets and run off to not miss our show with promise to return and check in properly. He took it in stride and when we returned hours later he had sorted our bags and welcomed us with joy. We had a wonderful dinner, drinks and dessert before tucking in our cozy, clean and safe home for the night with his assurance that should anything go bump in the night, we will be taken care of. It was a delightful memory from our last night in England before we travel back to Canada where customer service is no longer anything like what this man provided. We are deeply touched and grateful for the welcoming.
Everything was fine. Our check-in was delayed because the computer system was down. We waited in the pub-would have been nice if you'd comped our drinks. The clerk was perfectly kind-it was out of her control.
We were surprised that there was only very minimal housekeeping (bathroom trash emptied, but dirty mugs not replace, towels left on floor). Usually if there's no housekeeping except on request there's a notice that states that.
Throughout the night and every minute for 10 seconds there was a noise in the bathroom which suggested that the ventilation system was not working properly. It felt like some kind of noise torture that was incessant.
Good but generic
I was expecting something a bit more boutique. This is a Greene King pub with rooms. Friendly staff. Good room, service and food. But not excellent.
Very conveniently located. Good food, friendly and very helpful staff. We were able to park in one the few tight spots available alingside the white building. The doors accessing our room did not securely close although we were able to lock the room door once inside. Overall good stay.