酒店回复: Hi Vetea, Thank you for your great review. Glad you enjoyed our location. We appreciate you taking the time to provide feedback. We hope to see you again!
4.0分
商务出差
清潔, 方便
5.0分
商务出差
The room was so neat and clean I like the staff very friendly the bed is very comfortable and overall very good experience with my stay
展开
酒店回复: Thank you for your great review. Glad you enjoyed our location. We appreciate you taking the time to provide feedback. We hope to see you again!
3.0分
商务出差
展开
Our room was not clean, even thought we were out all day. Had to ask for clean towels. Bathroom to small. I come to that area every couple of month. Try to stay in different hotels to see if one is the best. Leland Hotel wasn’t my favorite so far.
展开
酒店回复: Thank you for your great review. Glad you enjoyed our location. We appreciate you taking the time to provide feedback. We hope to see you again
2.0分
商务出差
展开
The hotel is rundown and fell short of reasonable expectations for a $300 stay. From reception to the room, it felt like a questionable roadside motel. The walls were scuffed, furniture cheap, shower drain was clogged, the location was isolated. With no flexibility on cancellation I felt stuck at a place I was not comfortable to be alone at. If the rate was $99 I would not leave this review, as that would change my expectations. But the rate was $300 and the experience was poor.
展开
酒店回复: Thank you for your feedback regarding your recent stay at Leland Hotel Palo Alto On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels!
3.0分
其他
展开
Welcome staff was great. Breakfast was individual packaged oatmeal. Not spectacular. The made bed had somebody's hair in it. There was a sock below the chair. I can't say attention to detail was high on the list here. Standards need to be raised. Nice place to be, all the same.
展开
酒店回复: Thank you for your great review. Glad you enjoyed our location. We appreciate you taking the time to provide feedback. We hope to see you again!
两间房间，一个小衣帽间，一个小卫生间和浴室，布局合理，非常干净卫生，周围环境挺好，晚上不吵，感觉挺好，意料之外。
房间比较干净设施也比较不错离斯坦福大学很近下次还会继续入住
清洁程度实在不敢恭维。地板看起来很久没扫过也没拖过。我只是在房间里走了一圈，袜子就脏得发黑。墙壁和踢脚线也需要擦拭。床边有一大块干巴巴的鼻屎，真是恶心。床头板上到处都是蜘蛛网。床单、枕头和被子上都有头发。其中一张床上还有一块黄色的污渍。与其说是酒店，不如说更像个汽车旅馆。
我喜欢这里安全的感觉，停车和退房都非常方便。可惜的是，手持花洒的支架坏了，所以我只能单手淋浴。护发素的瓶盖是空的，而且马桶周围的地板很脏。
酒店非常干净
员工非常热情友好
房间舒适
驾车前往斯坦福大学非常方便
步行20分钟即可到达加州火车（Caltrain）车站
对此次入住非常满意
清潔, 方便
The room was so neat and clean I like the staff very friendly the bed is very comfortable and overall very good experience with my stay
Our room was not clean, even thought we were out all day. Had to ask for clean towels. Bathroom to small. I come to that area every couple of month. Try to stay in different hotels to see if one is the best. Leland Hotel wasn’t my favorite so far.
The hotel is rundown and fell short of reasonable expectations for a $300 stay. From reception to the room, it felt like a questionable roadside motel. The walls were scuffed, furniture cheap, shower drain was clogged, the location was isolated. With no flexibility on cancellation I felt stuck at a place I was not comfortable to be alone at. If the rate was $99 I would not leave this review, as that would change my expectations. But the rate was $300 and the experience was poor.
Welcome staff was great. Breakfast was individual packaged oatmeal. Not spectacular. The made bed had somebody's hair in it. There was a sock below the chair. I can't say attention to detail was high on the list here. Standards need to be raised. Nice place to be, all the same.