We stayed at this property on the night of 30th April 2025, and it was a thoroughly disappointing experience. What was once considered one of the best hotels in Dindigul has sadly deteriorated into one of the worst.

We even called around 12:30 pm to confirm room readiness and arrived at 2:30 pm. Despite this, we were given rooms on the topmost floor. Given the intense heat, we requested rooms on a lower floor and were willing to wait for them to be cleaned. However, the reception staff was shockingly rude and dismissive. We were bluntly told that although rooms on lower floors were vacant, none would be cleaned until night — an unacceptable and arrogant response.

With no other option, we checked into the assigned rooms, which were in appalling condition. The rooms reeked of cigar smoke, the floors were dirty, the bathrooms had visible damage, and the beds were so worn out they were barely usable. To make matters worse, the duvet had bed bugs, making it impossible to sleep comfortably. Housekeeping was extremely slow and unresponsive to even basic requests.

This property reflects poor maintenance, zero professionalism, and a complete lack of customer care. The staff appear untrained and indifferent. Strongly not recommended — a definite zero-star experience.

Basically this property looks good and some staff members serve well. But they surprised me for a mobile charger.

I left my one plus mobile charger in the room while check out.

Next day I informed them to find it out.

Accordingly I sent my local staff to collect which he sent to me.

I surprised to see the mobile charger given by the hotel people.... very old one.

Again contacted the hotel people but no use.

Imagine the situation any guest unknowingly leaving valuables in the room.

The rooms and food are fine. But when they us for the complimentary breakfast it got over before the mentioned time, when we approached the Manager Dinesh he did some eyewash activity by providing us uncooked sevai and upma. The royal spa which is been a part of the hotel it is a money looting activity. I highly recommend not take any sevices from the spa. The manager doesn't even have guts to reveal his name , very upset with his behaviour. When I told him that I will escalate, he has given his mail id. The management should not entertain such people it will hold a negative impression to the customer. He is such a rude and insensible person , management buck up and take necessary action for smooth functioning of hotel.

Totally mixed experience. Inspite of good people around I see no system been followed in terms of any requests. Linens were pretty old and small improvement in hygiene levels will be better. Didn’t tried food options and stepped out for food. Can do better. Best wishes

You cannot find any other hotel like this is in Dindigul. The rooms were extraordinary and the food was authentic and had variety of options. Their restaurant herbs and spices had local specialties such as Dindigul biriyani and bun parotta.

We faced following issues : 1) valet parking was not available and all parking slots were full. Every time, we were asked go to the backside of the hotel and park ourselves and come back 2) during check-in no details were provided - no bell boy to take our luggage, they did not inform about complimentary breakfast, wi-fi password were not shared 3) water was not kept in the room - have to ask for it - even after that only ro water was given and not bottled water 4) they had a restaurant and i invited a guest for dinner, but they closed the restaurant for a private event and i have to take my guest to another hotel for dinner and meeting 5) bed linens and pillow covers were torn and even stains were seen overall it was a very pathetic hotel with very poor service. I saw rating as 3 star and booked but this hotel does not deserve any star.