酒店回复: Hello Nadine, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
酒店回复: Hello Alicia,Nous vous remercions d’avoir partagé votre expérience. Il est regrettable que votre séjour n’ait pas été à la hauteur de vos attentes. Nous tenons à cœur le confort et la satisfaction de nos hôtes. Vos commentaires concernant la propreté des chambres seront transmis à l'équipe concernée pour une attention particulière. Nous espérons que malgré cette expérience, vous aurez l'occasion de redécouvrir nos établissements à l'avenir.
酒店回复: Hello ADOLPHO,We appreciate your feedback on our simple, clean hotel with good service. We value your observation regarding room maintenance and will address it internally. It's great to hear you enjoyed our breakfast. Thank you for recognizing our establishment as a good cost-effective option to rest during your travels.
3.0分
其他
原文
翻译提供方：Google
房间破损严重，而且卫生状况堪忧。
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酒店回复: Hello Alexandre,Nous vous remercions d'avoir partagé vos commentaires sur votre séjour. Nous attachons une grande importance à la propreté et à l’état de nos chambres. Sachez que vos remarques seront transmises aux équipes concernées pour évaluation et prise en compte. Nous espérons que vous nous donnerez une autre chance de vous offrir une expérience plus satisfaisante à l'avenir.
4.0分
其他
原文
翻译提供方：Google
价格确实不错
超级干净。性价比超级便宜。停下来继续旅程的好地方。
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酒店回复: Hello Stphanie,We are delighted to hear that you found our hotel exceptionally clean and that you appreciated the affordable rates. It's fantastic to know that our property served as a convenient stop for your journey. We hope to welcome you back in the future.
4.0分
家庭亲子
原文
翻译提供方：Google
价格非常好
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酒店回复: Hello Elisa,Nos alegra saber que encontraste una buena relación calidad-precio durante tu estancia. Apreciamos tus comentarios y esperamos que consideres regresar en el futuro para disfrutar de otra visita agradable. Si tienes algún otro comentario o sugerencia, no dudes en compartirlo con nosotros. ¡Gracias por elegirnos!
2.0分
情侣出游
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I wanted to visit Savannah, GA for Halloween, but didn’t want to spend a bunch on a hotel - so I booked here. Upon arrival, the woman behind the desk was extremely kind and even gave recommendations to different places in Savannah, which I thought was very nice.
When I arrived in my room, I immediately noticed how dated and unclean everything looked. I called to double check my room was cleaned and was assured that it was done the day before, but everything was stained or rusted. I was offered a deep clean of the room the next day, but not that night as housekeeping was understandably gone for the day. All of the sheets including the comforter, every single towel, anything that was “washable“ had stains. I had to ask for another set of sheets and towels, and the new ones I got were also stained the same manner. It makes it difficult to see if something is truly clean or not. After receiving the “clean“ stained sheets, I decided to get through my 2-night trip without the follow up deep clean.
There was no Mattress protector on the boxspring - but the mattress was very comfortable. Also, the body soap was expired by over a year and a half, and there was little to no water pressure in the shower.
Another note - there was always a police officer in the parking lot, which made me a little anxious about safety. On my first night there, a man was yelling and walking up and down the property.
I feel bad leaving this review because of the kind owner - but I was disappointed
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酒店回复: Hello Jaden-Ann,Thank you for sharing your feedback about your recent stay. We're glad to hear that our staff provided you with excellent recommendations and a warm welcome. However, it's concerning to learn about the issues you faced in your room and the overall cleanliness during your stay. We take guest feedback seriously, as it helps us improve our standards, and your comments will be shared with our management team for further evaluation. We appreciate your understanding and hope you were still able to enjoy the charm of Savannah despite these challenges.
挺好的，而且员工都很尊重人。就是卫生方面可以再改进一下。
感谢贵酒店的款待，一切都很好，我们在这里度过了一个愉快的夜晚。
不要在这里预订。我能说的唯一优点是位置就在 95 号州际公路的出口旁。除此之外，我给它 0 分。最坏中的最坏。我们不得不过夜只是因为从佛罗里达到华盛顿特区的长途旅行。别无选择，只能留下来，因为我们预付了住宿费，而且我们太累了。即使利率非常低，也不能给他们留下这个地方的理由。房间里的一切都很脏。我拍了照片来证明。向接待员索要卫生纸，因为浴室里的卷纸已经完成了一半。这是我们 4 个人。他们说他们没有卫生纸了。 ***！！问他们我们要用什么？唯一的回答是抱歉，但我们用完了 BR 纸巾。我说我想我们别无选择，只能使用房间里所有的毛巾。就在那时，接待员打电话给客房部，然后给我们寄来了 2 卷 BR 纸巾。
第一个房间还没整理好，床上用品还是上一位客人留下的，皱巴巴的。第二个房间霉味十足，像个地下室；天花板上的灰泥都挂出来了；浴室天花板上长满了霉菌，所有东西都破旧不堪。房间里还有一只蟑螂。不推荐；幸好我们只住了一晚。
房间状况很差，有损坏。很脏。我们向接待处要求换一间更干净的房间。第二个也很脏。柜台上的头发、黄色的窗帘……太可怕了。尽管他们拒绝退款，我们还是离开了。
物有所值
简单的地方，服务好，干净。房间已经需要一些维护，例如并非所有的灯泡都能正常工作。早餐非常好。物有所值，可以在这里休息并继续您的旅程。
房间破损严重，而且卫生状况堪忧。
价格确实不错
超级干净。性价比超级便宜。停下来继续旅程的好地方。
价格非常好
I wanted to visit Savannah, GA for Halloween, but didn’t want to spend a bunch on a hotel - so I booked here. Upon arrival, the woman behind the desk was extremely kind and even gave recommendations to different places in Savannah, which I thought was very nice.
When I arrived in my room, I immediately noticed how dated and unclean everything looked. I called to double check my room was cleaned and was assured that it was done the day before, but everything was stained or rusted. I was offered a deep clean of the room the next day, but not that night as housekeeping was understandably gone for the day. All of the sheets including the comforter, every single towel, anything that was “washable“ had stains. I had to ask for another set of sheets and towels, and the new ones I got were also stained the same manner. It makes it difficult to see if something is truly clean or not. After receiving the “clean“ stained sheets, I decided to get through my 2-night trip without the follow up deep clean.
There was no Mattress protector on the boxspring - but the mattress was very comfortable. Also, the body soap was expired by over a year and a half, and there was little to no water pressure in the shower.
Another note - there was always a police officer in the parking lot, which made me a little anxious about safety. On my first night there, a man was yelling and walking up and down the property.
I feel bad leaving this review because of the kind owner - but I was disappointed