酒店回复: Hello Nadine, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
酒店回复: Hello Alicia,Nous vous remercions d’avoir partagé votre expérience. Il est regrettable que votre séjour n’ait pas été à la hauteur de vos attentes. Nous tenons à cœur le confort et la satisfaction de nos hôtes. Vos commentaires concernant la propreté des chambres seront transmis à l'équipe concernée pour une attention particulière. Nous espérons que malgré cette expérience, vous aurez l'occasion de redécouvrir nos établissements à l'avenir.
酒店回复: Hello ADOLPHO,We appreciate your feedback on our simple, clean hotel with good service. We value your observation regarding room maintenance and will address it internally. It's great to hear you enjoyed our breakfast. Thank you for recognizing our establishment as a good cost-effective option to rest during your travels.
4.0分
其他
原文
翻译提供方:Google
价格确实不错
超级干净。性价比超级便宜。停下来继续旅程的好地方。
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酒店回复: Hello Stphanie,We are delighted to hear that you found our hotel exceptionally clean and that you appreciated the affordable rates. It's fantastic to know that our property served as a convenient stop for your journey. We hope to welcome you back in the future.
4.0分
家庭亲子
原文
翻译提供方:Google
价格非常好
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酒店回复: Hello Elisa,Nos alegra saber que encontraste una buena relación calidad-precio durante tu estancia. Apreciamos tus comentarios y esperamos que consideres regresar en el futuro para disfrutar de otra visita agradable. Si tienes algún otro comentario o sugerencia, no dudes en compartirlo con nosotros. ¡Gracias por elegirnos!
2.0分
其他
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I ask for two things when going to a hotel, an inexpensive stay which I received with clean rooms and bed sheets…..that not so much on the first room. Walk into the first room and found a box of day old pizza and DIRTY sheets. I probably would have let it go and f the bed was clean. The second room at least the sheets looked clean. Oh, and no TV remote. Life is hard.
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酒店回复: Hello Edwin,Thank you for sharing your feedback about your experience. We appreciate you highlighting the cleanliness of our rooms and bed linens. We're sorry to hear about the issues with the first room and the missing TV remote. Your comments are important and will be shared with our management team for their review. We hope you consider us for a future stay, as we strive to provide a better experience next time.
1.0分
其他
The room smelled so musty because the bathroom was absolutely eat up with back mold ALL over the ceiling. The ceiling was coming down in pieces above the door
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酒店回复: Hello Laura,Thank you for sharing your feedback. We take cleanliness very seriously and your comments will be forwarded to our management team for review. We encourage our guests to report any issues during their stay so we can address them promptly. Your insights are valuable as we strive to improve our guest experience.
挺好的,而且员工都很尊重人。就是卫生方面可以再改进一下。
感谢贵酒店的款待,一切都很好,我们在这里度过了一个愉快的夜晚。
不要在这里预订。我能说的唯一优点是位置就在 95 号州际公路的出口旁。除此之外,我给它 0 分。最坏中的最坏。我们不得不过夜只是因为从佛罗里达到华盛顿特区的长途旅行。别无选择,只能留下来,因为我们预付了住宿费,而且我们太累了。即使利率非常低,也不能给他们留下这个地方的理由。房间里的一切都很脏。我拍了照片来证明。向接待员索要卫生纸,因为浴室里的卷纸已经完成了一半。这是我们 4 个人。他们说他们没有卫生纸了。 ***!!问他们我们要用什么?唯一的回答是抱歉,但我们用完了 BR 纸巾。我说我想我们别无选择,只能使用房间里所有的毛巾。就在那时,接待员打电话给客房部,然后给我们寄来了 2 卷 BR 纸巾。
第一个房间还没整理好,床上用品还是上一位客人留下的,皱巴巴的。第二个房间霉味十足,像个地下室;天花板上的灰泥都挂出来了;浴室天花板上长满了霉菌,所有东西都破旧不堪。房间里还有一只蟑螂。不推荐;幸好我们只住了一晚。
房间状况很差,有损坏。很脏。我们向接待处要求换一间更干净的房间。第二个也很脏。柜台上的头发、黄色的窗帘……太可怕了。尽管他们拒绝退款,我们还是离开了。
物有所值
简单的地方,服务好,干净。房间已经需要一些维护,例如并非所有的灯泡都能正常工作。早餐非常好。物有所值,可以在这里休息并继续您的旅程。
价格确实不错
超级干净。性价比超级便宜。停下来继续旅程的好地方。
价格非常好
I ask for two things when going to a hotel, an inexpensive stay which I received with clean rooms and bed sheets…..that not so much on the first room. Walk into the first room and found a box of day old pizza and DIRTY sheets. I probably would have let it go and f the bed was clean. The second room at least the sheets looked clean. Oh, and no TV remote. Life is hard.
The room smelled so musty because the bathroom was absolutely eat up with back mold ALL over the ceiling. The ceiling was coming down in pieces above the door