酒店回复: Dear Valued GuestThank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page. It is gratifying to know that you had an enjoyable experience during your stay with us.We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.Wishing you continued good health and success for you and your family.Best regards,ManagementSwiss-Belinn Airport Surabaya
酒店回复: Dear our valued guest,Warm greetings from Swiss-Belinn Airport Surabaya, and thank you for taking the time to share your valuable feedback with us.We truly appreciate your detailed comments and are glad to know that you were pleased with the friendliness of our staff and the punctual airport shuttle service. However, we sincerely apologize for the aspects of your stay that did not meet your expectations — particularly regarding the room setup, early check-in policy, and breakfast variety.Your feedback has been shared with our management and respective departments to review and improve our facilities, check-in process, and menu selections to better cater to the preferences of all our international guests.We genuinely value your input and hope to have the opportunity to welcome you back in the future, allowing us to provide you with a more comfortable and satisfying stay.Warm regards,ManagementSwiss-Belinn Airport Surabaya
4.8分
豪华大床房
情侣出游
为了去火山定的，距离机场很近。房间不算大，就普通的商务型酒店。
晚上5点的飞机，所以和酒店说要延迟退房，延迟了3/4个小时，收费100块人民币不到点，很划算。
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酒店回复: Dear Valued Guest,Thank you for choosing Swiss-Belinn Airport Surabaya and for sharing your experience with us. We’re delighted to hear that our convenient location near the airport made your trip to the volcano easier, and that you found our late check-out arrangement helpful and reasonably priced.We’re glad the extension allowed you to relax comfortably before your flight. Your feedback regarding the room size is well noted, and we truly appreciate your understanding as we continuously strive to enhance the guest experience for both business and leisure travelers.We hope to have the pleasure of welcoming you back on your next visit to Surabaya.Warm regards,ManagementSwiss-Belinn Airport Surabaya
酒店回复: Dear Valued GuestThank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.It is gratifying to know that you had an enjoyable experience during your stay with us.We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.Wishing you continued good health and success for you and your family.Best regards,ManagementSwiss-Belinn Airport Surabaya
4.1分
豪华大床房
商务出差
设施：房间稍小，给的水是cleo，整体还不错
服务：提供订餐服务，价格适中味道也不错，差不多点完餐后30分钟送到。
总体好评
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酒店回复: Dear Valued GuestThank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page. It is gratifying to know that you had an enjoyable experience during your stay with us.We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.Wishing you continued good health and success for you and your family.Best regards,ManagementSwiss-Belinn Airport Surabaya
酒店回复: Dear Valued GuestThank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.It is gratifying to know that you had an enjoyable experience during your stay with us.We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.Wishing you continued good health and success for you and your family.Best regards,ManagementSwiss-Belinn Airport Surabaya
酒店回复: Dear Valued GuestThank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page. It is gratifying to know that you had an enjoyable experience during your stay with us.We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.Wishing you continued good health and success for you and your family.Best regards,ManagementSwiss-Belinn Airport Surabaya
1、 房间非常干净整洁，
2、 配有贴心的 USB 插头和英规插头（我是新加坡充电器，在印尼旅游的三天到处没买到转化头，手机和充电宝电量告急，真是雪中送炭），
3、 衣帽间空间较大，没有干透的衣服也急需晾晒一下。
4、酒店非常漂亮，装饰优雅大方，走廊有一股淡淡的香味，闻着比较舒适
5、 一楼大厅有多种类型的美食，熬了一个通宵看完布罗莫火山、再开车几个小时到酒店，刚好饿透了又累坏了，价格适中，牛肉米饭套餐 10 万印尼盾（约 40 多人民币），晚餐的时候还有歌手驻唱。
6、有免费接送车送到机场（ 整点送，10 分钟到机场， 我错过了 11 点的车，坐 12 点的时间也还充裕）
7、周边环境确实没什么逛的，没有什么吃的，离商场也比较远，附件有一条花市街，还有像艺术品一样的本地装饰建材
这酒店把钱都花在了外观上了，房间一般般，这个大床还是两个床拼在一起的，中间有个分割线一样，不是很舒服，窗户是固定打不开的。
想要提前早上十一点入住，收了我225k的印尼盾才可以，明明有空房间却还要等到下午才能正常入住，不是很理解。
酒店工作人员服务很好，准点有免费班车送去机场。早餐不适合中国人，都是当地口味为主。
为了去火山定的，距离机场很近。房间不算大，就普通的商务型酒店。
晚上5点的飞机，所以和酒店说要延迟退房，延迟了3/4个小时，收费100块人民币不到点，很划算。
位置很棒，服务一流，酒店干净，推荐给所有类型的旅客入住。
离机场很近很方便，开车十几分钟，酒店可以直接点餐吃，味道不错，很方便，就是服务费太高了点，其他还好。
设施：房间稍小，给的水是cleo，整体还不错
服务：提供订餐服务，价格适中味道也不错，差不多点完餐后30分钟送到。
总体好评
非常方便，一切都好，下次还会考虑入住。
优点：
房间宽敞，价格实惠。
员工非常友善，办理入住和退房手续效率高。
靠近机场，每小时提供免费机场班车服务。
缺点：
没有吹风机。
超出预期，本来想着在机场附近凑合一个晚上就算了，但是这个酒店真的超预期，是我在泗水住过最好的酒店了，下次去印尼还会再订
半夜到的酒店，等接机等了好久，举牌子的接机人和司机不是同一个人，感觉是人到齐了，酒店才会派车过来。早餐偏西式+印尼本地，东西不算太多，吃不太惯