4.1 分 89%推荐 卫生 4.3 环境 3.9 服务 4.1 设施 4.1

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全部 推荐 (370)待改善 (47)有图 (146)早餐丰富 (60)游泳方便 (44)环境不错 (36)风景很好 (26)位置略偏 (44)交通不便 (14)
5.0

_WeChat43668**** 点评达人

2020-02入住,2020-03-01发表| 家庭亲子 经携程预订| 家庭泳池套房

我们是开车从曼谷来芭提雅的,一下车,迎宾很热情,把我们所有的行李搬去了房间。前台服务也很好,笑脸相迎,丝毫没有对中国人有偏见。房间冰箱里的饮料都是免费的,还有薯片。我定的是家庭房,除了一个大床外,还有一个高低床,正好2个小朋友不用抢床位。阳台上还有一个游泳池。酒店泳池非常非常漂亮,大家来一定要去泳池拍上美美的照片!

  • 酒店回复:Dear Sir/Madam, Thank you for feedback, We appreciate your positive feedback regarding your experience at Veranda Resort Pattaya, Thailand. We proud to know that you was satisfied our resort and happy with our service during stay here. I will passed your comment to my team. This feedback will encourage our team to be proud to continuously as superior service to all guests. Thank you so much again for sharing your great experience. Regards, Joobjang Guest Experience Manager
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1.8

卡邦吉兰萨米 点评达人

2020-01入住,2020-02-01发表| 家庭亲子 经携程预订| 园景特大床房

早餐一般般没什么特色。房间有一股浓浓的霉味我共订两间房都是一样味道很重。感觉不出来是四年前新开的。前台一位女士态度奇差无比。让我们ㄧ到就十分不舒服,回应应对什么都都非常随便,车子预约去市区的接驳车竟然车上就只能坐6-7人,难怪那么快就約滿了,真的很不推這家酒店,千萬別來這裡,私人海灘真的沒那麼私人,小的不得了!我真的很少打那麼多字專門寫負評。唯一好的就是行李人員來!

  • 酒店回复:Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager
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5.0

_CFT0353493**** 点评新星

2019-12入住,2019-12-28发表| 情侣出游 经携程预订| 园景特大床房

设计感很好的酒店,给我们升海风房了,因为是直接从廊曼机场过去的,所以很疲惫,泡了房间里面的的浴缸,能得到很大的放松。酒店早餐很多。但是酒店位置离市区较远,适合不逛景点休闲,看日落角度超级棒。

  • 酒店回复:Dear Sir/Madam, Thank you for feedback, We appreciate your positive feedback regarding your experience at Veranda Resort Pattaya, Thailand. We proud to know that you was satisfied our resort and happy with our service during stay here. I will passed your comment to my team. This feedback will encourage our team to be proud to continuously as superior service to all guests. Thank you so much again for sharing your great experience. Regards, Joobjang Guest Experience Manager
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5.0

_WeChat237941**** 点评达人

2019-12入住,2019-12-29发表| 情侣出游 经携程预订|

酒店真的是网红酒店,挺不错的,就是偏南了些,很偏,入住大堂需要往里走,泳池很美,自助晚餐也不错,打的的话用grab就好,门口左拐就是全家,全家路口往里走然后右拐是螃蟹🦀️餐厅

  • 酒店回复:Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager
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4.8

Amber Zhou 点评达人

2019-10入住,2019-10-18发表| 朋友出游 经携程预订| 海风房

真是一个网红酒店地理位置有点偏理中心芭提雅市区相差二十几分钟车程,酒店风格装修东南亚风格,早餐无功无过。里面多泳池和天空不能错过多少女孩在那里拍拍拍。

  • 酒店回复:Dear Sir/Madam, Thank you for sharing your experience during stay with us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue in order to prevent future occurrence. Please give us a chance to welcoming you for further visit. Regards, Joobjang P. Guest Experience Manager
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3.0

1866113**** 点评新星

2020-01入住,2020-01-04发表| 家庭亲子 经携程预订| 园景两张大床房

首先 位置非常偏 周围是垃圾场 只有一个全家 酒店大堂和房间设计感不错 但房间空调罢工了好几次 酒店最大的卖点泳池 没有照片那么美 比较小 关键是人太多 还有酒店非常多俄罗斯人 对中国人很不友好 酒店海边公共躺椅 放块毛巾就只属于她 即使她不坐 你也不可以坐 总之 体验很差 只适合去拍照 可是就拍照体验做得也不好

  • 酒店回复:Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager
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1.5

ChaselWang 点评新星

2019-10入住,2019-11-06发表| 朋友出游 经携程预订| 家庭泳池套房

前台工作人员和值班经理都非常死板,预定的家庭房,没有标示是高低床,到店后三位大人无法入住,有空房的前提下,而且已经很晚了,坚决不给予更换,多次劳烦携程工作人员沟通未果。希望大家谨慎选择,ps 该酒店并不是索菲特品牌,无任何索菲特logo标示或授权标识。

  • 酒店回复:Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager
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    有用 2
5.0

李双伊6688 点评达人

2020-01入住,2020-01-14发表| 家庭亲子 经携程预订| 园景两张大床房

酒店真的太棒了,泳池超美,隔壁有一小部分私人沙滩,楼顶的天台餐吧超级赞、随便一拍都是大片,酒店直走左转有一家便利店,带孩子来的,孩子玩的很开心,早餐也不错!床头有插座!很方便.

  • 酒店回复:Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang Guest Experience Manager
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1.0

_WeChat225255**** 点评达人

2019-10入住,2019-11-03发表| 情侣出游 经携程预订| 一卧室公寓

非常不建议大家前来!!!踩了一个巨雷!不知道酒店通过什么手段,国内小红书各种的推荐,来了以后发现根本不是那回事,去住的地方是一个公寓!和酒店大堂不在一个建筑里,吃饭游泳都要去公寓里,非常不方便,而且公寓面积非常之小,类似这种公寓式酒店大概300左右块钱就可以订到了,这个价位完全可以入住真正的五星酒店了!性价比非常低,而且活动很不方便,打车到这边很贵,位置特别偏,如果一切都很好那么位置偏僻这个缺点可以忽略,但是!完全不值得大家跑这么远就为了看一个什么所谓网红游泳池! 图3 4就是我房间正对的景色!我是来度假来了不是来看工地来了!再有一点,我房间安排在24层,卧室的窗户打开那个窗框还没到我的腰部,非常危险,根本不敢开窗户,一点防护措施都没有,带孩子的一定特别注意,很危险! 其次,我第一晚入住非常不满意,我男朋友去住的时候就一直在发烧,办理入住的时候给我们端欢迎饮料的服务生就不情不愿的,我问她你们有没有热水,我朋友要吃药,告诉我没有,只有矿泉水,旁边就是酒店餐厅,怎么就不能要点热水了? 再然后,我们去住房间后,他一直发烧,我给酒店打电话问有没有药,告诉我没有,让我去门口便利店买,好,我问有没有体温计,告诉我没有,让我去便利店!这家酒店可是标榜着5星酒店的,客人生病没有一点人性关怀!而且服务的本子上写着有医师服务,连个体温计都不准备!?好,紧接着晚上我想再一床被子,打了一串酒店的服务电话,根本没人接,后来终于有人接了,那个人告诉我你可以自己去办理入住的地方要被子!你在**的搞笑吗?我大晚上10点了要自己去大堂拿被子???实在超出了我的认知,酒店工作人员服务做到如此地步,让我不得不写评论已表愤怒!后来第二天和携程申请让酒店换房间,等到了下午五点被告知,如果要换房间要付5000泰铢,疯了吗?我定酒店也没到5000株吧? 千万不要被小红书等营销号欺骗!这个价钱完全不值得,酒店服务十分差劲!位置偏僻!房间狭小!谁住谁后悔!

  • 有用 6
1.0

M332833**** 点评新星

2020-03入住,2020-03-08发表| 朋友出游 经携程预订| 园景两张大床房

酒店体验感奇差无比,是我住过最差的酒店。刚从到达酒店下车到办理入住,保安、前台经理都是一副臭脸,让我们在旁边等了很久,让别人加队。不知道是不是疫情的原因,只没有给中国人倒水服务,办理入住时候我们付钱,那个男服务拿着钱就直接扔到一边去,我们忍无可忍告诉他这样很粗鲁,他也是爱理不理,真的不明白这酒店怎么活下去的?餐厅服务爱答不理,价格根本对不起味道,味同嚼蜡。 从机场打车过来七百四十泰铢,去市中心更是远的不行…周围都是建筑工地,7-11什么的最近还要1千米。 好不容易进到了房间,首先是味道很大,其次完全没有风景,能看到的只有对面公寓。房间灯光很暗,一共只有两个灯,阳台上的沙发很多像发霉一样的斑点。最后去洗澡,水一会烫的烧人 一会冰凉刺骨 我真是气死了。房间wifi根本用不了 微信都发不出去 气死我了气死我了气死我了 完全踩雷!!!!!!!对了!还有这个说的是私人沙滩 真的特别特别小 像是旁边挖土机挖过来的脏土 太恶心了🤢还有空调声音也是奇大无比。到最后退房的时候,大厅全是泰国人,我们的顺序就一直往后排,那个大堂经理又是对本地人笑脸相迎,跟我们对视了一眼就捂住了鼻子,太绝了

  • 酒店回复:Dear Sir/Madam, Thank you for feedback, We appreciate your positive feedback regarding your experience at Veranda Resort Pattaya, Thailand. We proud to know that you was satisfied our resort and happy with our service during stay here. I will passed your comment to my team. This feedback will encourage our team to be proud to continuously as superior service to all guests. Thank you so much again for sharing your great experience. Regards, Joobjang Guest Experience Manager
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