4.5 分, 不错 97%推荐 卫生 4.5 环境 4.5 服务 4.5 设施 4.5

  • 房型

  • 出游类型

  • 推荐排序

全部 推荐 (957)待改善 (34)有图 (285)早餐丰富 (201)服务周到 (121)环境不错 (95)位置好 (87)性价比高 (85)亲子 (33)酒店有车去奥南海滩 (6)
5.0

小鱼大为 点评达人

2020-03入住,2020-03-12发表| 家庭亲子 经携程预订| 尊贵房(直通泳池)

服务超级好,新冠期间一直住在这,打扫卫生的服务员、餐厅工作人员、前台所有人都认识了我们,临走前都一一道别,是个用心的酒店

  • 酒店回复:Dear Mrs. Zhang and family, Thank you very much for taking the time to write a review on your recent stay at Deevana Plaza Krabi – Ao Nang. Very happy to read you enjoyed your returned trip and thank you for praising our staff. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
5.0

118216**** 点评专家

2019-12入住,2020-01-01发表| 家庭亲子 经携程预订| 尊贵房

非常满意的一次入住,首先感谢下携程,此次预订最开始在携程网上订的另一家酒店,但预订成功后突然通知酒店有强制跨年晚宴的消费,而且价格不菲,最终携程圆满解决,当然也换到了现在这个酒店。 酒店环境很好,只是不靠海边,酒店工作人员都非常热情,全都可以英语交流,早餐丰富,这个酒店跨年夜也有晚宴,但不强制,而且价格合理,当然我们一家三口也选择参加了晚宴,事实证明物超所值,菜品丰富,节目多样,过了一个非常难忘的跨年夜。

  • 酒店回复:Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our New Year Eve Dinner. We hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
4.0

0950**** 点评新星

2020-02入住,2020-02-09发表| 家庭亲子 经携程预订| 尊贵房(直通泳池)

酒店非常棒,家庭房很大,我们二大二小,住的很舒服,小朋友很喜欢上下床;直通泳池房很棒,但是房间太小,小朋友玩的无比开心,3号楼的直通泳池房门口的泳池很浅,如果喜欢深一点的建议2、4号楼。早餐还可以,有粥、咸鸭蛋等,只是每天吃的话会觉得比较单一。总的来说不错的。

  • 酒店回复:Thank you for the very good review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
4.3

Anson 点评专家

2020-01入住,2020-02-08发表| 家庭亲子 经携程预订| 尊贵房

酒店设施不错 离奥南海滩最热闹的一段步行20分钟左右 门口有个小夜市 及许多饭店 7-11 还算便利

  • 酒店回复:Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
5.0

210758**** 点评达人

2020-01入住,2020-02-01发表| 家庭亲子 经携程预订| 豪华房

第二次订还是棒棒哒,就春节期间多人,不然又可以升级拉😂😂,最好要2.3.4栋是最好的,早餐每天都不一样,儿子非常喜欢他家的泳池,每天都吵着说要🏊🏻,租一台🏍️游甲米,是最好的选择,惬意的假期!

  • 酒店回复:Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our hospitality. We hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
4.0

comic1105 点评达人

2020-01入住,2020-01-29发表| 家庭亲子 经携程预订| 尊贵房(直通泳池)

就是国内如家之类快捷酒店,早餐很一般,直通泳池房还是不错的,游完回房给宝宝拿毛巾或者喝饮料、补防晒霜都很方便,儿童泳池那边有个小房间是儿童乐园,有些玩具还可以画画之类的,宝宝玩的也挺开心,好处是靠近闹市区,吃饭选择多,一日游、逛街、做马杀鸡都很方便,还有夜市,不过怕卫生问题没去吃过,离沙滩有点远,要走15分钟吧,不过这边大多数酒店离沙滩都不近

  • 当天追加:反正泰国酒店水都不够用的,尤其是带着孩子还要冲牛奶烧饭的,所以到了每个酒店后第一件事就是出门买水
  • 酒店回复:We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. We are thrilled to read your excellent feedback and that you had an enjoayable stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
4.3

M0015**** 点评新星

2020-01入住,2020-01-27发表| 情侣出游 经携程预订| 豪华房

酒店不大,但是还不错,地理位置在一个小夜市边上。走几步就是7-11,非常方便。虽然离着奥南主街较远,但是10点,13点,15点,17点酒店有免费的双条车能到奥南海边,走几步就是主街。服务人员的态度也没有评价中说中国人不友好之类的,接待我的小姑娘 ,非常努力跟我沟通,我英语是托儿所级别的

  • 酒店回复:Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
3.0

106098**** 点评新星

2020-01入住,2020-02-02发表| 家庭亲子 经携程预订| 豪华房

酒店地理位置还是不错的,出行极为便捷,泳池还行。客房服务速度比较慢,可能是因为入住率比较高,酒店设施老旧了,住的不爽的原因是我们房间的床单竟然是湿的,一开始发现不出来,睡到半夜背上屁股都湿了,空调的风很大不停的吹很不舒服,叫了客房服务没办法更换床单,作罢。同价位便宜的酒店,这家不太推荐,宁可住假日酒店,大品牌旗下的还是有保障

  • 酒店回复:Dear Valued Guests, Thank you for staying with us and taking the time to tell us about your experience at the Deevana Plaza Krabi . I am sorry that your experience did not meet your expectations about the hotel facilities and the issue with your air-conditioner; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
3.0

1380811**** 点评专家

2020-01入住,2020-02-04发表| 朋友出游 经携程预订| 尊贵房(直通泳池)

看携程评价多,订的这个酒店。总体感觉还行吧,但是不会再预定入住!酒店离沙滩比较远,订的泳池房,阳台还有空酒瓶,被套破了一个口。早餐味道一般,早上8点半很多菜没有了,也没有及时补充,服务跟不上。从酒店门口下车,到酒店总台需要上10多梯台阶,行李小哥不在岗很久,离店退房根本没有人帮助搬行李,服务不行。总台服务人员态度不错,弥补了一些。

  • 酒店回复:Dear Valued Guest, Thank you for staying with us and taking the time to tell us about your experience at the Deevana Plaza Krabi . I am sorry that your experience did not meet your expectations about the cleanliness of your room and the service during breakfast; please allow me to express my sincerest apologies. At Deevana, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
4.8

_ccl436748000468**** 点评新星

2020-01入住,2020-02-04发表| 家庭亲子 经携程预订| 豪华房

甲米之行的最后一个酒店很惊喜,除了离奥南海滩稍远外其他完美,性价比高。早餐丰盛,出门有小型夜市,网红餐厅,马杀鸡,各类商店都有,推荐

  • 酒店回复:We very much appreciate your comments regarding your stay at the Deevana Plaza Krabi. We are thrilled to read your excellent feedback and that you had a special stay with us. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. We look forward to welcoming you again soon! Thank you for your visit. Sincerely, Karolina Gadula - Guest Experience Manager
  • 查看酒店回复
    有用
加载中...
查看房型